Frequently Asked Questions

Everything you need to know about bringing Soltech light into your home.

What is the average shipping time for large furniture items?

Standard shipping for large items typically takes 7-14 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.

Do you offer professional installation services?

Yes, for select lighting and smart home fixtures, we offer a white-glove installation service at checkout for an additional fee depending on your location.

What is your return policy for home decor?

We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.

Are Soltech products covered by a warranty?

Every Soltech product comes with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free installment plans through Affirm and Klarna to make your home upgrades more accessible.

How can I track my order status?

Once your order is processed, you will receive an email with a tracking link. You can also log into your Soltech account to view real-time updates on your shipment.